Apple technical support

Tags- Apple technical support, support for apple computers , apple IT support, IT support, apple support

For those that have apple Mac computers or for that matter any other apple products we can understand that they don’t generally give problems. However this is not the rule and there are always exceptions to the rule.

There are always times when even the most secure computers can get infected with viruses and this is when customers need apple support.

For those that need technical support related to their apple computers and products we offer you with the most professional services. We have a 95% first call resolution rate and an almost 100% resolution rate overall.

Even our overall customer satisfaction scores are above 95% overall, which is one of the biggest achievements that we have achieved. Over the span of our company’s existence we have successfully resolved thousands of customers related to various different technical support issues.

You will find a lot of the answers to the technical support issues that we provide in our website www.itmaple.com. If you have more questions related to the services that we provide feel free to contact us via email or by phone. We will be sure to send you an email response within 24 hours, if you send us an email. 

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How to maintain your computer yourself

Tags- computer maintenance, self computer maintenance, computer support, do it yourself computer support. 

There are numerous different steps that you can take to ensure that your com functions perfectly. Some of these are related to the overall functioning of the setup of the computer and the maintenance of the machine.

Every time you use your computer it keeps a record of the utility that it is subject to, some of the common areas where you will find cyber junk build up is in the different caches of the computer, in addition to this there are also numerous different areas where cyber junk does tend to build up also.

What do you need to do about all this is one of the key questions that you need the answer to! Here we have some simple advice for you that will help you sort out most of your computer hassles.

For starters what you need to do is install a cleaner onto your computer; typically what we are looking at is something that is capable of cleaning out usage information from different regions of your computer. Some of these places that you will find all this data in are the various different caches, recycle bin, and a number of other places where you will find information build up that is related to the usage of your computer.

It is a very real possibility that you already have a cleaner such as slim cleaner on your computer which you can easily run and get all this taken care of , however if your do not have a good cleaner on your computer we suggest that you try the cleaner and optimizer that we have. Some of the features that are associated with the cleaner that we have are the cleaning out the junk in your computer , optimizing your drives, repairing the different operating system software’s that are damaged and a lot more.

Our website is https://stotraa.com/download-disk-cleaner.php   and here you will find a lot of information related to the support of your computer, to get more information related to the cleaner that we have and more you can call us and or email us at the email address provided above.

We will be happy to provide you with all the additional information that you require regarding the maintenance of your computer if you contact us.

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You can maintain your own laptop.

Self laptop maintenance, laptop optimization, virus removal, laptop virus removal,

Ok for all of you that are out there that have a laptop, this post is dedicated to educating you on your antivirus. First of all you need to check and see if you have an antivirus such as Norton, mcafee and the likes. If your do not get one asap!

Now here are some basic rules for you to follow, first of all if you have an antivirus you also need to use it. Once a month run a quick scan and once a quarter a full system scan. Your antivirus is not something that will do everything on its own, you need to sometimes make it work for you. This will result in your computer also running smoother.

Here is another basic and essential laptop maintenance tip regarding antivirus. You cannot have more than one antivirus on your laptop or desktop at a time. Typically, this will end up really messing up your computer, antivirus systems. Antivirus are like watch dogs, you keep two of them and they are going to end up fighting each other all the way! So don’t do that.

Once you understand these basics what you also want to do is run an optimizer on your computer or laptop. Typically you will already have a cleaner in your computer if you installed one, this will clean out all the useless data that builds up over time and with usage.

The really frustrating bit for people that do not know what to do with their computers after a year once it starts freezing is get a new one. The truth is that with the help of a good cleaner your laptop will run like it is new for as many years as you want.

The computer optimizer and cleaner will do a lot for you, some of this is cleaning out all the caches, log files and other data that builds up and slows down your computer. What you need to understand is that your computer operates well depending on the amount of free space that is available there. Once all the computer free space starts getting consumed with the use of other data such as log files, temp files and other stuff that happens on its own and is nothing more than a nuisance, your laptop will slow down.

A personal note, when I first got a computer I had no idea what all this stuff was, however after a couple of months I noticed that its response was no longer quick and it started freezing. It was from this point on that I started learning about the need to clean out the laptop and more, so remember what you need is really a good cleaner and optimizer.

If you do not have an optimizer on your laptop what you can do is visit our website www.stotraa.com and download it from there. If you have any questions you can call us on 1800 908 4801, and also if you cannot get your laptop sorted on your own, we can do that for you.

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Basics of laptop maintenance for novices

Maintain your own laptop, slow laptop, laptop freezing, speed up your laptop yourself, laptop optimization, self troubleshooting laptop

For those that own laptops and yet think that the maintenance of their laptops maintenance is beyond them here are some basic tips so that they do not need to rely on others to get the job done.

Understanding the importance of memory for your laptop:

You need to understand that your laptops speed and efficiency have a direct relation to the amount of free space that is available within your laptop. There are some drives that you will find if your search My Computer. These drives are the C drive, D drive and E drive, typically this is a defragmentation of your computer’s hard drive that has many different purposes, including the safety of your data if your laptop crashes.

Suggestion for data storage:

What we want you to do is store all your data in the D and E drives, for more reasons than we can explain! However in brief this allows your computer to run better and the computer operating system doesn’t get hampered as well.

Now what you need to do is move all your photos, movies, other information that you have saved on your desktop to one of these drives. Anything that is saved on your desktop is on the C drive, this is not where it should be. Make sure that all your important information is in other drives apart from the C drive.

Once you have moved a whole lot of information to these other drives your computer should run a lot better. However this is not the end of it, there is a lot more to it.

Cleaning out the rubbish from your computer:

Your computer has a lot of junk in log files, temporary folder, feeds cache, commands history, search history, memory dump files, cache, cookies, crash reports, logs and numerous other files. So what you need to do is ensure that you get all this cleaned out. Now I know that most of your are wondering how on earth you are supposed to accomplish this, simple if you have a good cleaner, run it. If you do not have a good cleaner on your computer visit our website and download it and then run it.

Our website address is www.stotraa.com, if you require more information you can always contact us via phone as well which is 1800 908 4801. For problems that you cannot resolve you can contact us.

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Do it yourself laptop maintenance

Self Laptop maintenance, do it yourself, fix your own laptop issues, how to maintain your own laptop, self service your laptop,

One of the biggest problems that all laptop users face is getting their laptops optimized, this is something that people overlook and as a result suffer for. Its really all very simple and you don’t need to be running all over the place trying to get the issue fixed. All you need to do is understand what you need to do to get your laptop issues fixed.

So lets have a look at the basics, every time you turn on your laptop and run any program the actions are recorded in some log files, temporary folder, feeds cache, commands history, search history, memory dump files, cache, cookies, crash reports, logs, and the list goes on and on. All this eats into your computer’s memory. To add to this your computer has a limited amount of memory, so you can understand how very important this is in actuality.

After a while, let’s assume a year or maybe less depending on the usage of your laptop, the laptop will slowdown a lot. This is due to the fact that all the memory space is consumed and your laptop is running on very little free memory space, yes your laptop and desktop need free memory space to run.

Now some of this is done by the user as well and can easily be prevented. We will explain how, what you need to understand is that your computer uses the C drive as the primary operations drive, this is where your operating system is maintained. So if your C drive is congested your computer cannot function well and will freeze often. So as a result of this ensure that your store all your data in other drives, namely the E drive and the F drive. These are drives that have been designed to store data and do not disrupt the functioning of your computer.

Another point that you need to keep in mind is getting a good computer optimizer installed, if you have one then we suggest that you run it. If you do not then we suggest that you visit our website www.stotraa.com and download it from there and then run it. If you follow these basic steps your computer will run fine and you will not need to keep changing your laptop after a year or so !

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Battery backup tips for I phone and I pod

Tags- extending the battery life of I phone, I Pod, I Phone, I pod battery life, extending battery of I phone, power saving I phone battery, power saving I pod battery, I pod batter backup, I phone battery backup

There are many little things that you can do to extend the battery life of your I phone and I pod. While many users are not aware of all the different power saving options that can be implemented to save a lot of battery life and significantly improve the amount of time that you can use your battery.

Some of the simple steps that you can implement to enhance the battery life of your machine are mentioned below.

Turn on auto brightness, this is something that will significantly provide your battery with better mileage.

Turn of the wifi till you need it. This stops your phone from uselessly attempting to connect with wifi signals that end up draining the battery. While you can check your email at designated times, keeping the wifi on all the time means that you will also keep receiving updates all the time that help in considerably shortening the amount of battery backup time you have.

Locations services is another feature that although very much a part of the extraordinary technology that makes the I phone or I pod what it is, also works over time and does a fair amount of draining the battery.

Setting up auto lock is another feature which considerably reduces the burden on your battery backup. The moment that your I phone or I pod is locked, the battery usage goes to minimum.

Keep blue tooth off, this is something that works over time again, something that makes no sense. Background motion, although quite an impressive feature which changes the way that your icons appear with the difference in the way you hold your phone, this also uses a lot of power.

Keep your 3G and 4G networks off as well, this will help you to save battery and money! If you are interested in yet more battery backup you can of course invest in an extended life battery.

More information:

This is some simple information related to the services that is associated with your I phone or I pad, for more detailed information you can check our website www.itmaple.com. Or you can call us at 1800 935 0718, we deal in all sorts of Apple support for Apple product users.  

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How to troubleshoot Mac wifi issues

Tags- Apple, Mac, Macintosh, iPhone, iPad, iOS, Mac OS, Mac OS X, technology, TidBITS, Engst, Mountain Lion, Mac wifi troubleshooting,

Generally Apple Mac doesn’t have many issues related to it. However there are times when users report that they cannot connect to the internet. The reasons for this can be numerous however here we will provide you with some of the simplest solutions for the problem.

Typically, there are some very simple solutions that you can do yourself without needing to take your laptop down to the store, or without calling a technician.

Here are some of those solutions that we were talking about that will make a difference and should sort out your wifi.

Restart your Apple Mac:

As obvious as it may seem, most people do not think of doing this. This is one of the most basic trouble shooting steps and should be done for not only your wifi, but also a number of other small Mac problems. It simply rectifies a lot of the problems.

Restart your router:

Restarting your internet router is another simple solution, that is almost as basic as restarting your Mac. There are many different types of routers, and we will not get into them all. However, the simplest way to restart your router is to pull the plug on it, when this is done you can be sure that it is off. Leave it off for a minute and then switch it on again.  

Check that your router is working:

Believe it or not, there are times when your router does actually get spoiled, dies or whatever you want to call it. Every electronic component has a life and so does your router, to check if it is actually working you need to check it with another device. If another device is not detecting the wifi signal, you can be pretty sure that there is a problem with the router.

These are just some simple solutions to troubleshooting your router issues, and there are in actuality numerous different reasons why your Apple Mac can fail to detect the wifi.  If you find that these have not done the trick you can visit our website www.itmaple.com for more information. Alternately you can also call us on our phone number 1800 935 0718. 

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Trouble shooting Mac Wifi issues

Tags- Apple, Mac, Macintosh, iPhone, iPad, iOS, Mac OS, Mac OS X, technology, TidBITS, Engst, Mountain Lion, Mac wifi troubleshooting,

In most cases Apple Macs do not provide you with many problems, and the problems that are associated with the wifi are rare. However we assume that if you are here you have a problem with your wifi, otherwise it doesn’t make much sense to read this!

Typically Macs provide you with quick and instantaneous browsing; however there are times when your Apple Mac will not connect to the internet or it will ask you to choose one of the wifi connections form the menu bar that are available.

When these problems occur they tend to frustrate and irritate users and this doesn’t help either. Here are some simple tips that are designed to assist you with the problem. The solutions that are provided here are just designed to provide you with the quickest solutions so that you are able to access the internet.

The first option:

The first option that you have is to restart your Mac. This sometimes gets the problem resolved and after this it works fine. While this appears to be the obvious first step to solving the problem, there are many that simply fail to do so. That’s the reason that we have mentioned it here, if you haven’t done so we suggest that you give it a try, simply restarting your laptop can rectify many little problems that occur.

The second option:

As simple as the first try restarting your wireless router, this is another option that works with much the same logic as before. There are many different types of routers so we will not get into how to restart each one individually, all that you need to do is make sure that the power goes off and comes on again. We suggest that if you do not know how to do that you simply pull the plug on it!

We suggest you restart both the Mac and your wifi router together, this really helps. Leave the router or modem off for a minute before you restart it.

Third option:

Check that the router is actually working; the simplest way of doing this is to check with another computer to see if it is able to catch any signals from the router. This is another feature that is associated with troubleshooting; there are times when your router may actually be dead! It is known to happen.

These are some of the really simple do it yourself solutions that are available that almost everyone can easily follow. You will find a lot more information on our website www.itmaple.net. Other options that you have if you are still unable to connect are to give us a call and we will see what the problem is.

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What does a Disk Cleaner do?

Tags- what is a disk cleaner, information related to disk cleaners, best disk cleaner, Stotraa disk cleaner

When it comes to disk cleaners there are some questions that are associated with it. While many are aware of what computer disks are, there is also a significant population that is not aware of this information.

In layman’s terms the disk cleaner is something that is the cleaner that takes care of the maintenance of your disks or drives. These are typically your C drive which is your main drive, your D and E drive. These are the places where you have all your computer data stored.

All this is very important when it comes to the cleaning and maintenance of your computer, this enables your computer to function better. When it comes to the functioning of your computer these are the primary areas that affect the speed at which it functions and to add to that this also has a great impact on the overall functionality of your computer.

We have developed one of the best disk cleaners in the market based on exhaustive research and customer feedback. This is developed to ensure that your computer disks are well optimized and well taken care of.

To add to all this there is also the feature of the functionality of the computer that is drastically enhanced by the installation of a disk cleaner.

Typically if you run the disk cleaner once in a month it will take a few minutes and ensure that your computer is really well optimized.

More information related to the subject is available on our website www.stotraa.com. Here you will find all the information that you require. If the information that you require is not mentioned here you can contact us via email or over the phone. 

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Trouble shooting support for Apple OSX Mavericks users

Tags- Apple mail, Apple OSX Mavericks troubleshooting, troubleshooting for OS X Mavericks

If you are using an Apple product at some time or the other you will require some form of trouble shooting and support. There are few things that generally go wrong with apple products however this is not to say that there is nothing that ever goes wrong with apple products.

There are times when customers face problems with the device that they are using, and one of the typical regions that require support is the Apple Mail OS X Mavericks. This is an incredibly important feature for the users of apple computers, and this is an inbuilt application.

Users have commonly reported problems with the moving of mails, deleting mails, retrieving mails and a whole lot more. Generally the bulk of the problems with the Mail OS X Mavericks is the fact that it treats Gmail accounts differently from other email accounts, and here is where the problem begins.

The disconnect between Apple Mails Application and Gmail is the fact that Gmail has a very unconventional IMAP system, or in other words uses IMAP in a very different manner from other mail servers.

As a result of all this the email application mavericks doesn’t always provide a lot of convenience, and definitely not the way that it should be done. This leaves users very frustrated and not pleased with the services that they’re receiving.

One of the possible solutions that is available for users that are facing problems with the system is fixing permissions after visiting disk utility.

Another method that is commonly used is restarting the mail, which forces it to download all the mails that are pending.

Another recommended method by Apple is to choose mailbox and take all accounts offline, this action is then followed by choose mailbox get all new mail.  You also have the option of creating a shortcut to perform this action automatically, this is done by Choose View and Customize Toolbar.

Apple is almost definitely working on a solution to the problem however they have not mentioned it yet. However this is a very basic function and users do not expect such problems from Apple. You will get a lot more information related to apple support on our website www.timaple.net. If the information that you require is not mentioned here you can always contact us via phone or email for more information. 

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Complete IP information for the layman.

IP switcher, what is an IP, IP information, Stotraa IP switcher,

This is information that is designed for the layman and to educate them on the what and why of IPs. The information mentioned here is not high tech or complicated, it is designed to ensure that the layman understands what an IP is and the functions of the IP.

Unfortunately there is not much information on the internet related to the exact functions of the IP switcher and that is the reason for a few posts that we are creating related to the subject, so here is some information.

The typical IP switcher does a simple task, it remembers the IP addresses of places that you frequent and changes the IP automatically. For those of you that are not aware of what an IP is, it is a Internet Protocol.

The IP or internet protocol is a unique internet access ID that is associated with every internet connection. Typically the reason that computers require the use IP switchers is to be able to access IPs that are not the one that is configured onto your work computer.

Most work computers use IPs that are standard to your office, or work environment. These IP’s let the laptop know that it is operating through a safe, trusted or authorized system. However what happens when you get your work laptop home and find that you cannot access the internet from your office laptop.

IP switchers:

Well this is the primary function of the IP switcher, it enables computer users to access the internet from places that they access regularly. Otherwise your computer or laptop will not connect to the internet from other locations.

Typically an IP switcher is a software that enables computer users to change their IPs from destination to destination automatically.

We have developed the Stotraa IP switcher which is one of the best that there is in its class, this ensures that users face no problems regarding their regular IP usage.

More information:

You will find a lot more information related to the subject on our website www.stotraa.com. 

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Laptop crash

If you have lost information on your laptop what are you supposed to do? Well this is one of the biggest questions that need to be answered! There are numerous different things that can be done, however since these are more serious issues we suggest that you contact us and we will get some professional laptop help for you.

We can provide you with the best laptop assistance if your contact us, our website address is www.stotraa.com. Here you will find a lot more information related to all the different services that we offer. 

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Laptop servicing

When you bought your laptop it worked fine and was pretty fast, you may have assumed that things would remain like that forever. Well then things changed, you could have thought to yourself that your laptop is spoiled or that someone else spoiled it for you!

Technically speaking that is all not true, the truth is that all computers and laptops need to be serviced just like cars and other machines. Without servicing all machines tend to malfunction or at least not function to the fullest of their capacity. The accurate fact is that they all need to get the cyber or data junk that builds up in them removed.  

Practically all computers build up this junk, those that operate fine are those that are cleaned and serviced regularly. These are all very important factors to the functioning of your laptop or even desktop.

The problems that you will typically face if your laptop is not serviced and optimized are laptop freezing, laptop slow and a number of other laptop problems. These are all typical problems and can be easily avoided and controlled without any major damage to your laptop or business and data if you get everything taken care of in time. Normally what people do is wait for their laptops to literally stall before seeking professional help, this is something that doesn’t help you at all. Not to mention it makes our job more difficult also.

Especially in certain cases when these problems reach critical stages you may end up losing some data from different folders of your computer. To add to that there is also the possibility that you will find that there are also other problems that will result from all this lack of maintenance, possibly viruses and other infections could also make a home for themselves in your computer.

Laptop optimization is a must for all laptop owners, if you have a lap top be sure to get it optimized regularly, if you don’t know how to do that contact us and we will assist you with it.

Some of the best options that we have for you are those that are related to the quick optimization of your computer and laptop. you will find more information related to the services that we provide in our website www.stotraa.com or the page https://stotraa.com/support.php.

you can also contact us directly at support@stotraa.com or call us at 1-800-908-4801. We do not use your information for marketing purposes. 

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